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Read what people are saying
about Pest-X

Pest-X of The Piedmont Triad
has received 156 reviews, averaging 4.96 Stars:

Bee Control

Winston-Salem, NC

Date: 10/04/2018

Comments:

Your website was professional, easy to follow and informational. Vickie is a great voice for your company and her expertise is more than helpful! Jacob was on time for the appointment, explained the procedure, and performed the service as explained! Job well done! No surprises; a 5 star rating!

- Drew Buie




Office Manager - Winston-Salem

Vicki Felton

Vicki Felton

Residential Pest Control

Winston-Salem, NC

Date: 09/21/2018

Comments:

I’m a new customer to Pestex and I was so impressed with the professionalism of the technician who came out to do a one-time service that I enrolled in annual service and mosquito prevention after he explained the programs. Vicky has been helpful too

- Ms Morgan




Service Technicians

Michael Streeter

Michael Streeter

Ant Control

Winston-Salem, NC

Date: 09/06/2018

Comments:

I have always found the office staff to be very helpful and responsive. I have to say the same thing for the technicians who come out. They are thorough and on time. I would recommend pest x.

- Barbara Page




Office Manager - Winston-Salem

Vicki Felton

Vicki Felton

Mice Control

Greensboro, NC

Date: 08/18/2018

Comments:

Fantastic service! I needed immediate help with a rodent problem. Scott was responsive, on time and provided the best customer service. Our rodent problem was solved that night. Thank you.

- Kim engle




Service Technicians

Scott Smith

Scott Smith

Mice Control

Greensboro, NC

Date: 08/18/2018

Comments:

The technician Scott was marvelous; he answered all of my questions,he was very knowledgeable,kind and wiling to make me understand all the process. Thanks to him I’ll add another service

- Adrian hasiu




Service Technicians

Scott Smith

Scott Smith

Termite Control

Colfax, NC

Date: 08/17/2018

Comments:

Scott Smith is very knowledgeable and helpful. I always enjoy talking with him when he comes out to do my annual service. Last year he explained that we had a moisture problem and we had the encapulatiion done. We have been real happy with that. Today he let me know I had a plumbing leak which we promptly fixed. We would not have know if he hadn’t pointed it out. I have been very happy with Pest X the last three years I have been using them.

- Kim moore




Service Technicians

Scott Smith

Scott Smith

Rat Control

Greensboro, NC

Date: 08/16/2018

Comments:

Dear Mr. Simon Shaw, Thank you for the opportunity to review my service. Scott Smith did a wonder job. He identified the rodent problem coming from the crawl space, sealed the area, and eliminated the problem. I am so relieved, as I was out of town and came home to a big mesh. In addition, he solved my aunt problem, treated the areas of entrance, and stopped the encroachment. In addition, he did a thorough assessment of the crawl space and made recommendations to treat, seal, and potentially install a humidifier to safeguard my home long term. All I can say, you guys are awesome, thank you for the great service.

- Donna sizemore




Service Technicians

Scott Smith

Scott Smith

Termite Control

Greensboro, NC

Date: 08/08/2018

Comments:

Thanks for all your help. We definitely give a 5 star rating to Josh, Blake and Christian for their great job and attitude. We were grateful for the termite treatment and explanations. if you are in the market for a pest extermination, these are the guys to contact!

- Carolyn Harrell




Termite Specialist

Christian Brooks

Christian Brooks

Flea Control

Greensboro, NC

Date: 07/20/2018

Comments:

Pest-X was referred to me by a friend who uses your services. I was incredibly impressed by Scott Smith's professionalism and willingness to take the time to go over in detail what he had done. He provided both a comprehensive flea treatment as well as a general pest treatment. In addition, setting up the appointment with Pest-X was easy and straightforward with written documentation being immediately emailed to me subsequent to my phone call. I highly recommend both Pest-X and the wonderful technician who helped me: Scott Smith.

- Barbara Caffrey




Service Technicians

Scott Smith

Scott Smith

Residential Pest Control

Kernersville, NC

Date: 07/11/2018

Comments:

Pest X, Tyler came to my home today to do a regular scheduled service. I was overwhelming pleased with his service and attention to detail. I don't think there was a crack or crevice he didn't miss. Tyler took his time and searched for places that could be openings for bugs to enter. Tyler also took his time outside the property and did a thorough application. Overall, todays service was outstanding. Thank you.

- Becky Coney




A Response from: Chuck Potts

Thank you Becky for letting us know about Tyler's excellent service with you and taking the time to share it here. We all appreciate your business and know Tyler will continue to give you the same level of service you let us know about today.

Service Technicians

Tyler Herbert

Tyler Herbert

Ant Control

Greensboro, NC

Date: 05/10/2018

Comments:

I had infiltration of ants that need immediate attention and your company responded quickly and sent out your technician who was courteous and professional and did a thorough job providing service to elevate the problem. I would definitely recommend and use your services going forward. 5 STARS!

- Willie Paschal




A Response from: Chuck Potts

Thanks for your review and 5 stars! Greg (Your technician) will be delighted to hear about how pleased you were with his service. He takes a lot of pride in all he does. We are fortunate to have him on our team.

Service Technicians

Greg Blevins

Greg Blevins

Ant Control

Lexington, NC

Date: 05/04/2018

Comments:

Did a wonderful job, service tech was great took the time to do everything right.

- Lynn Grover




A Response from: Simon Shaw

Thanks Lynn for posting this about Carlos's service with you. He is a true professional and always concerned about his customers and wanting to do the best job each time.

Service Technicians

Carlos Flores

Carlos Flores

Residential Pest Control

Advance, NC

Date: 04/10/2018

Comments:

Your representative was very courteous and I could tell he intended to do an excellent job. Your company has solved all of our pest problems and I would highly recommend your company to anyone.

- Jerry Stone




Service Technicians

Carlos Flores

Carlos Flores

Termite Control

Jamestown, NC

Date: 04/10/2018

Comments:

Yes very pleased with my service so far. Dealt with Scott and Nancy and they were both very professional and helpful. Will definitely recommend Pest-X to my neighbors and friends.

- David Chandler




A Response from: Simon Shaw

Thank you for your great review for both Scott and Nancy. We appreciate you taking the time to let us know how we are doing and know they both will continue to provide you with excellent service.

Service Technicians

Scott Smith

Scott Smith

Ant Control

Pfafftown, NC

Date: 04/09/2018

Comments:

Mike is so professional and very pleasant to speak with. He takes care of business assuring me the whole time that the treatment he is here for will work. He also offers me many options like mosquito control, getting under the house to control moisture, etc. I actually recommended and would not recommend anyone else other than PEST-X. You all are the BEST!!!! Thanks so much for all you do.

- Debbie Maciag




A Response from: Chuck Potts

We really appreciate hearing about Michael's professionalism and commitment to solving your pest and moisture issues. Great to have him on our team and representing us like he does. We also greatly appreciate your business and thank you for letting others know about us/Michael!

Service Technicians

Michael Streeter

Michael Streeter

Residential Pest Control

Kernersville, NC

Date: 04/04/2018

Comments:

Our technician is the best. Always friendly, quick and ready to help in any way. Very happy with my quarterly service. I have used these guys for years with zero bugs! Thanks!

- Elissa Blake




Service Technicians

Tyler Herbert

Tyler Herbert

Residential Pest Control

Winston-Salem, NC

Date: 04/04/2018

Comments:

Customer service is on point. The work they do and the effort they put in to ensure all pest needs are in order is spot on. Mike did a fantastic job.

- Jay Simcic




Service Technicians

Michael Streeter

Michael Streeter

Ant Control

Winston-Salem, NC

Date: 04/02/2018

Comments:

Our tech that came out today did such a great job. It went above and beyond our typical service. He answered all my questions and was very polite and friendly. He did a very thorough job. I will recommend him to all my neighbors. Thank you so much!!!

- Brooke Quinlivan




Service Technicians

Michael Streeter

Michael Streeter

Residential Pest Control

Thomasville, NC

Date: 03/28/2018

Comments:

The staff along with the Technicians has been outstanding. I always receive a call from the Technician and staff thoroughly explaining what work was done along with any concerns they may have. I highly recommend using Pest X simply bc of the quality of work and outstanding customer service.

- thomas Kozik




Service Technicians

Michael Streeter

Michael Streeter

Ant Control

Winston-Salem, NC

Date: 03/28/2018

Comments:

Mike & Carlos are great!! They engage in conversation during their visit, and don't make things all awkward while they're walking around your house. They made sure I was informed on how long the treatment may take as well as informing me on how infestations can happen and also how to prevent them. Those two are so outgoing & friendly. I don't want any other exterminators to come out, send those two !

- Kristy Hairston




Service Technicians

Carlos Flores

Carlos Flores

Spider Extermination

Pfafftown, NC

Date: 03/26/2018

Comments:

PestX has took care of us for the past 3 years and I have nothing but good to say about them. Michael is top notch and goes above and beyond to make sure his customers are satisfied. I will continue doing business with them and recommend them to anyone who is a home owner or is looking for pest control.

- Nathan Fulp




Service Technicians

Michael Streeter

Michael Streeter

Termite Control

Winston-Salem, NC

Date: 03/21/2018

Comments:

Mike did an excellent job servicing our termite protection. He was thorough, knowledgeable, and courteous. I couldn't ask for better service.

- Michael Schutz




A Response from: Chuck Potts

Thanks for taking the time to post about the recent service Michael did for you! We are excited to have him on our team and he will be equally excited to hear about your kind words about his service for you.

Service Technicians

Michael Streeter

Michael Streeter

Mice Control

Winston-Salem, NC

Date: 03/20/2018

Comments:

Terrible service! They make you sign a contract for a year before any service is rendered, then don't follow through on promises--didn't even bother showing up for a promised appointment! Told them to cancel my service just two weeks later. Just seeing that they're still charging me though they never come out and check or even call! Got to remedy this!

- Lakisha Stewart




A Response from: Chuck Potts

Hi Ms Stewart, We are sorry to hear you had an issue with an appointment and that you are not totally satisfied with our services. We greatly appreciate your feedback and hope you will give us an opportunity to make it right. I will be reaching out to you today to learn more on the issues/concerns that you had. Edit: 3/22/18 Ms Stewart, thank you for allowing me to come out and reinspect your home for the noises the other day. In my followup report to you we did see the prior mice evidence and all the treatment placements we set throughout your home. Unfortunately we could not locate any active areas at that time. Also mentioned in my inspection report, there are access points at the garage door that can allow new mice to keep entering the home. We also noticed a hole in the drywall at the hot water heater in the garage that would allow mice to pass into the home and attic, hopefully you can get that sealed up soon to prevent new ones from gaining access . Regrettably in the 4 additional no charge trips we made to your home after your initial service including a complimentary wildlife visit from our specialist, we just couldn't detect any live activity or hear the noises that you have informed us about at the times we were out there. Since we have not been able to solve the noises that you hear from time to time to your satisfaction, we will be refunding the pest control charges to you and cancelling that service per your request. You should see that reflected soon on your account. We greatly appreciate you going the extra mile to have us look into it and regret we couldn't correct the issue soon enough for you.

Branch Managers

Jacob Payne

Jacob Payne

Crawlspace Encapsulation

Kernersville, NC

Date: 03/20/2018

Comments:

Excellent customer service! We have used their service for years....

- Michelle novakovich




A Response from: Chuck Potts

Thank so much for taking the time to share your experience with us and for having us take care of your pest and moisture control needs over the years.

Termite Specialist

Josh Atkins

Josh Atkins

Residential Pest Control

High Point, NC

Date: 03/19/2018

Comments:

Past personal experience - great service and response time - thorough!

- Jan




Customer Support Specialists

Sheree Bray

Sheree Bray

Residential Pest Control

High Point, NC

Date: 03/19/2018

Comments:

I have worked with Pest-X for many years. They provide exceptional, timely service. The office staff and the service group is always helpful, friendly and considerate.

- Jan




A Response from: Simon Shaw

Thank you for posting your kind comments about our office staff. We love to hear that we are providing this level of support to you and will pass this on to them as well.

Customer Support Specialists

Sheree Bray

Sheree Bray

Crawlspace Encapsulation

Greensboro, NC

Date: 03/16/2018

Comments:

We are Pest-Ex insect control customers who chose Pest-Ex for our crawl space encapsulation based on previous thorough, responsive pest control service and cost-efficient vapor barrier installation quote. Our installation was performed professionally and courteously, including securing the material with permanent stakes to prevent creep, and overlaying an extra material layer to reinforce the crawl space entry HVAC and equipment storage traffic areas. They also reinstalled insulation material that had fallen from the joists and reconnected our clothes dryer exhaust tubing. We would recommend Pest-Ex for any of their services.

- Michael Joyce




A Response from: Chuck Potts

Thank you Mr Joyce for the wonderful review of the work that Josh and his crew did for you recently. We are proud of them and the extra work they do to make sure our customers are pleased with the results. We will make sure we pass your comments on to them as I know they will be excited to know that you are satisfied with their work.

Termite Specialist

Josh Atkins

Josh Atkins

Residential Pest Control

Winston-Salem, NC

Date: 03/13/2018

Comments:

It won't let me select the star, but we would definitely give you 5 starts! Thanks for always being so efficient, helpful, and friendly!

- Annie Williams




A Response from: Chuck Potts

Thanks Ms Williams for your review on the service that Michael did for you recently. We are very happy to have him on our team as he brings great experience and care to our company.

Service Technicians

Michael Streeter

Michael Streeter

Residential Pest Control

Walkertown, NC

Date: 03/09/2018

Comments:

As a Realtor, I see how devastating termite and water damage can be to a home. I feel very confident in trusting my personal home to Pest-X for my crawl space encapsulation and residential pest control. Mike did a great job, he is very thorough and knowledgeable. The office manager, Vicki, is always very friendly and responsive and customer service is the best. She never says no to a request! I will always use and recommend Pest-X.

- Gina Mounce




A Response from: Chuck Potts

Thanks for taking the time to post your review of our services and employees. Michael and Vicki will be excited to hear that you were happy with their service and support. We are very fortunate to have them on our team and taking care of our customers like they do.

Service Technicians

Michael Streeter

Michael Streeter

Residential Pest Control

Lexington, NC

Date: 02/23/2018

Comments:

I chose Pest-X mainly because they're a local company, and it was a good decision. They are always thorough, friendly but professional, and courteous. Scott performed our service this week and did a great job, as usual.

- Phyllis Rumple




A Response from: Chuck Potts

We appreciate you taking the time to let us know how Scott did on you service and appreciate you supporting us as a local pest company. Scott will be delighted to know how pleased you were with his work.

Service Technicians

Scott Smith

Scott Smith
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