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Read what people are saying
about Pest-X in:

Winston-Salem, NC

Pest-X of The Piedmont Triad
has received 39 reviews, averaging 4.87 Stars:

Residential Pest Control

Winston-Salem, NC

Date: 04/04/2018

Comments:

Customer service is on point. The work they do and the effort they put in to ensure all pest needs are in order is spot on. Mike did a fantastic job.

- Jay Simcic




Service Technicians

Michael Streeter

Michael Streeter

Ant Control

Winston-Salem, NC

Date: 04/02/2018

Comments:

Our tech that came out today did such a great job. It went above and beyond our typical service. He answered all my questions and was very polite and friendly. He did a very thorough job. I will recommend him to all my neighbors. Thank you so much!!!

- Brooke Quinlivan




Service Technicians

Michael Streeter

Michael Streeter

Ant Control

Winston-Salem, NC

Date: 03/28/2018

Comments:

Mike & Carlos are great!! They engage in conversation during their visit, and don't make things all awkward while they're walking around your house. They made sure I was informed on how long the treatment may take as well as informing me on how infestations can happen and also how to prevent them. Those two are so outgoing & friendly. I don't want any other exterminators to come out, send those two !

- Kristy Hairston




Service Technicians

Carlos Flores

Carlos Flores

Termite Control

Winston-Salem, NC

Date: 03/21/2018

Comments:

Mike did an excellent job servicing our termite protection. He was thorough, knowledgeable, and courteous. I couldn't ask for better service.

- Michael Schutz




A Response from: Chuck Potts

Thanks for taking the time to post about the recent service Michael did for you! We are excited to have him on our team and he will be equally excited to hear about your kind words about his service for you.

Service Technicians

Michael Streeter

Michael Streeter

Mice Control

Winston-Salem, NC

Date: 03/20/2018

Comments:

Terrible service! They make you sign a contract for a year before any service is rendered, then don't follow through on promises--didn't even bother showing up for a promised appointment! Told them to cancel my service just two weeks later. Just seeing that they're still charging me though they never come out and check or even call! Got to remedy this!

- Lakisha Stewart




A Response from: Chuck Potts

Hi Ms Stewart, We are sorry to hear you had an issue with an appointment and that you are not totally satisfied with our services. We greatly appreciate your feedback and hope you will give us an opportunity to make it right. I will be reaching out to you today to learn more on the issues/concerns that you had. Edit: 3/22/18 Ms Stewart, thank you for allowing me to come out and reinspect your home for the noises the other day. In my followup report to you we did see the prior mice evidence and all the treatment placements we set throughout your home. Unfortunately we could not locate any active areas at that time. Also mentioned in my inspection report, there are access points at the garage door that can allow new mice to keep entering the home. We also noticed a hole in the drywall at the hot water heater in the garage that would allow mice to pass into the home and attic, hopefully you can get that sealed up soon to prevent new ones from gaining access . Regrettably in the 4 additional no charge trips we made to your home after your initial service including a complimentary wildlife visit from our specialist, we just couldn't detect any live activity or hear the noises that you have informed us about at the times we were out there. Since we have not been able to solve the noises that you hear from time to time to your satisfaction, we will be refunding the pest control charges to you and cancelling that service per your request. You should see that reflected soon on your account. We greatly appreciate you going the extra mile to have us look into it and regret we couldn't correct the issue soon enough for you.

Branch Managers

Jacob Payne

Jacob Payne

Residential Pest Control

Winston-Salem, NC

Date: 03/13/2018

Comments:

It won't let me select the star, but we would definitely give you 5 starts! Thanks for always being so efficient, helpful, and friendly!

- Annie Williams




A Response from: Chuck Potts

Thanks Ms Williams for your review on the service that Michael did for you recently. We are very happy to have him on our team as he brings great experience and care to our company.

Service Technicians

Michael Streeter

Michael Streeter

Residential Pest Control

Winston-Salem, NC

Date: 02/18/2018

Comments:

Vicki and Jacob have been great about keeping me in good shape and pest free. I don't have to worry about a thing!

- Claudia Strickland




Branch Managers

Jacob Payne

Jacob Payne

Ant Control

Winston-Salem, NC

Date: 02/14/2018

Comments:

I have been very happy with my service. Always prompt and courteous service!

- Bonnie Mahoney




A Response from: Chuck Potts

Thank you for letting us know about your positive experience on your service with Jacob. He prides himself with providing the best possible service to all of his customers.

Branch Managers

Jacob Payne

Jacob Payne

Termite Control

Winston-Salem, NC

Date: 02/08/2018

Comments:

I wanted say that they have given me great service. I want to thank Vickie for going the extra mile.

- Raymond Caudle




Office Managers

Vicki Felton

Vicki Felton

Residential Pest Control

Winston-Salem, NC

Date: 02/06/2018

Comments:

Very satisfied customer for years!!!! Great service

- Mary Robinson




A Response from: Chuck Potts

Thanks for taking the time to share your experience with us over the years. We appreciate you trusting us to take care of all your pest control needs and we look forward to providing that continued level of service for years to come.

Branch Managers

Jacob Payne

Jacob Payne

Residential Pest Control

Winston-Salem, NC

Date: 02/02/2018

Comments:

Everyone is very professional and friendly. Thank you for all you do!!! So appreciate you all.

- Lynn Haley




Branch Managers

Jacob Payne

Jacob Payne

Cockroach Control

Winston-Salem, NC

Date: 01/31/2018

Comments:

We saw roaches after my son moved home from an apartment building that had roaches. I tried for 3 months with sprays, bug bombs, and bait traps and we would still see roaches. I finally called Pest-x and after one treatment we have not seen any more roaches. They were very friendly and explained everything that was being done. I would call Pest-x again if I have any more bug issues.

- Rob West




A Response from: Simon Shaw

Thank you so much for your business. We certainly appreciate you allowing Pest-X the opportunity to be of service to you. Thank you too for your great 5 Star review.

Branch Managers

Jacob Payne

Jacob Payne

Residential Pest Control

Winston-Salem, NC

Date: 01/30/2018

Comments:

Jacob is the best! He is so patient and friendly and is thoughtful about your pets. Vicky and Crystal are very accommodating too!

- Lorna McLeod




Branch Managers

Jacob Payne

Jacob Payne

Termite Control

Winston-Salem, NC

Date: 01/26/2018

Comments:

Every encounter that I have with any member from Pest-X has been completely professional. The Pest-X team is very understanding, relatable, and easy to work with when times get tough.

- Nathan Bauguess




Office Managers

Vicki Felton

Vicki Felton

Termite Control

Winston-Salem, NC

Date: 01/25/2018

Comments:

Mike was very good! Good service as always.!

- Jackie Spring




Service Technicians

Mike Seamon

Mike Seamon

Cockroach Control

Winston-Salem, NC

Date: 01/23/2018

Comments:

these guys know what they doing. Great technicians and office support.

- John Cooke




Branch Managers

Jacob Payne

Jacob Payne

Residential Pest Control

Winston-Salem, NC

Date: 01/17/2018

Comments:

Pest-X is AWESOME! Professional technicians with excellent customer service!! Very efficient in keeping home ant- and spider-free. Vicki manages billing and scheduling in such a caring and friendly manner that the services are provided worry-free. We have been residential pest and termite control customers for approximately 8 years now.

- Don Lassiter




Office Managers

Vicki Felton

Vicki Felton

Mosquito Control

Winston-Salem, NC

Date: 12/26/2017

Comments:

Pest-X has been servicing our home for 2 years now and they consistently do a great job! Our mosquito service is effective at keeping the pesky bugs away especially during summer months when most needed. The techs are always professional, efficient, and Vicki has been a gem in the office to work with! Very happy with our service!

- Candice Babusiak




Office Managers

Vicki Felton

Vicki Felton

Residential Pest Control

Winston-Salem, NC

Date: 12/10/2017

Comments:

OUTSTANDING SERVICE!! Great staff....do not change a thing!

- Joey Maynard




Ant Control

Winston-Salem, NC

Date: 12/01/2017

Comments:

The technicians are courteous and helpful and on time as scheduled. I would recommend Pest-X to a friend.

- Earl Hancock




Office Managers

Vicki Felton

Vicki Felton

Ant Control

Winston-Salem, NC

Date: 11/29/2017

Comments:

Good Service, Christian owned and professionals..The visit on 11-14-17, the gentleman got the spider webs down for me..Thank you.

- Mildred Johnson




Office Managers

Vicki Felton

Vicki Felton

Residential Pest Control

Winston-Salem, NC

Date: 11/29/2017

Comments:

Pest X is awesome. They are very friendly, courteous, professional, and thorough. I wouldn't want anyone else doing my pest service, termite prevention, or encapsulation of crawl space.

- Terri Hill




Office Managers

Vicki Felton

Vicki Felton

Ant Control

Winston-Salem, NC

Date: 11/20/2017

Comments:

Professional service with excellent customer service! I would highly recommend pest x for your extermination needs.

- Bonnie Mahoney




Office Managers

Vicki Felton

Vicki Felton

Mice Control

Winston-Salem, NC

Date: 11/13/2017

Comments:

Jacob took care of my treatment today. Monday (11-13) I'm extremely happy with how he takes care of my home needs. He's very attentive to my questions. Keep up the great work. Thanks, Steve

- Steve Fusco




Branch Managers

Jacob Payne

Jacob Payne

Residential Pest Control

Winston-Salem, NC

Date: 11/07/2017

Comments:

Pest-X has been my go-to company for pest control for nearly twenty years. They have always delivered the best service at an affordable price. In one regular preventative treatment, they actually discovered termites in my wooden fence that surrounded my house. They were able to set traps and prevent damage to my home. Recently, I had issues with what I thought were bats in my chimney. I called and Vickey immediately had someone on the schedule to check things out. The technician found out it was Chimney Swifts, and resolved the issue without harming the birds. He also prevented the unrented guests from coming back. My recent decision to go with Pest-X mosquito control was really worth it, as well. And I can't say enough about the customer service: very prompt courteous and efficient! From top to bottom, inside and out, Pest-X has kept my home pest free!!

- Nancy Sutton




Office Managers

Vicki Felton

Vicki Felton

Termite Control

Winston-Salem, NC

Date: 11/01/2017

Comments:

Sheree and Crystal along with the crew in the Kernersville office have provided excellent service for our termite protection

- Jackie Spring




Office Administrator/Scheduler

Sheree Bray

Sheree Bray

Residential Pest Control

Winston-Salem, NC

Date: 10/25/2017

Comments:

They came out immediately and answered all my questions. They even came back out to recheck everything when I thought I had another problem. Great company to have taking care of your home.

- Lynn Collins




Residential Pest Control

Winston-Salem, NC

Date: 10/23/2017

Comments:

I have been with Pest X for many many years and have gotten the greatest service from them......when they spray for bugs it really stops them in their tracks and if you have any problems they will come back and spray again for you. Also Vickie in the office is always helpful and very understanding. .As far as the guys who come out they are friendly and will answer any questions you may have.......excellent customer service all around. Thank you guys!!!

- Martha Jester




Office Managers

Vicki Felton

Vicki Felton

Wildlife Control

Winston-Salem, NC

Date: 10/11/2017

Comments:

I have used pest x twice . They are ethical and honest. The technician would not pass the first house I looked at and probably saved me from buying a total money pit. The second house i looked at got the pest x stamp of approval. They did not try to sell me on follow up treatments which I appreciated . The technician was respectful, knowledgeable and professional. I will use them again in the future.

- New Customer




Branch Managers

Jacob Payne

Jacob Payne

Residential Pest Control

Winston-Salem, NC

Date: 10/11/2017

Comments:

A friend recommended Pest-X when we moved to the area 5 years ago. They have been a great choice. Fast, informative, courteous, fantastic customer service, with great technicians and I feel, fairly priced. We've since switched our builders yearly termite inspection to Pest-X as well. I highly recommend Pest-X to anyone in the Triad.

- Susan Dorrill




Office Managers

Vicki Felton

Vicki Felton
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