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Read what people are saying
about Pest-X in:

Winston-Salem, NC

Pest-X of The Piedmont Triad
has received 58 reviews, averaging 4.90 Stars:

Termite Control

Winston-Salem, NC

Date: 04/06/2021

Comments:

jacob is excellent, honest, professional, informative, thorough, & punctual ... A++!!!!

- Herman




Branch Managers

Jacob Payne - Winston-Salem

Jacob Payne - Winston-Salem

Flea Control

Winston-Salem, NC

Date: 03/31/2021

Comments:

Unfortunately for me I had a friends dog bring fleas into my home. I am very allergic to them so it was not fun. I called Pest-X and they responded immediately. They were professional and very helpful. They took care of the problem and I had no more issues. I definitely recommend them.

- Jennifer




Branch Managers

Jacob Payne - Winston-Salem

Jacob Payne - Winston-Salem

Residential Pest Control

Winston-Salem, NC

Date: 03/29/2021

Comments:

I was very impressed with the courtesy and thorough service of the technician! I feel protected from any possible infestations.

- Ken




Branch Managers

Jacob Payne - Winston-Salem

Jacob Payne - Winston-Salem

Bee Control

Winston-Salem, NC

Date: 03/29/2021

Comments:

Call Jacob to handle all your pest problems very processional

- Clay




Branch Managers

Jacob Payne - Winston-Salem

Jacob Payne - Winston-Salem

Termite Control

Winston-Salem, NC

Date: 03/29/2021

Comments:

I was overcome with PANIC because I saw swarming termites all over my kitchen floor coming from the window sill. I found Pest X on Google. The Lord must have known I needed the best. Jacob came out to access the damage. He was so awesome! He was very professional and extremely knowledgeable about the type of termites we have. They haven’t completed the job yet but I feel very good with putting my needs in their hands. I don’t think Jacob knows this, but his calmness while accessing the damage really helped me to relax. I know we’re in good hands.

- Audrey




Branch Managers

Jacob Payne - Winston-Salem

Jacob Payne - Winston-Salem

Residential Pest Control

Winston-Salem, NC

Date: 03/15/2021

Comments:

5Stars -We love your company and everything you do for us(all the way from your super clean Vehicles with the Pestx logo) to your impeccable uniforms Which always seems everyone is always neat and professional) , Tyler was and is a great example of how professional your team is. Thank you again for all you do. Gary Maready

- Gary Maready




Service Technicians

Tyler Herbert

Tyler Herbert

Residential Pest Control

Winston-Salem, NC

Date: 03/10/2021

Comments:

Five Stars! Tyler does a great job helping us stay bug free. He helped us make the decision to add mosquito treatment this year.

- Al Hendley




Service Technicians

Tyler Herbert

Tyler Herbert

Termite Control

Winston-Salem, NC

Date: 02/17/2021

Comments:

The day pest x was to spray for pest,I noticed a light brown dust dropping from a wall receptacle onto my baseboard in my living room. Notified Jacob Payne about what I found and he immediately diagnosed the problem as termites in the wall. Jacob set up an appointment to treat the wall an beneath the slab and install bait stations in the lawn around the lawn barely noticable to further protect my home and give me peace of mind. What amazed me was the swift action he took to set up the appointment to get the treatment done.within two days. I highly recommend Pest X on the timely response to resolve my serious problem and give Jacob an 5 star review for is professionalism and care he extends to his customers.

- Louis




A Response from: Chuck Potts

Thank you for taking time to let us know about your recent experience with us and particularly Jacob. He has been representing us as the Winston Branch Manager for many years helping others protect their homes against termites and other damaging pests. He takes a lot of pride in solving termite infestations.

Branch Managers

Jacob Payne - Winston-Salem

Jacob Payne - Winston-Salem

Stink Bug Control

Winston-Salem, NC

Date: 11/18/2019

Comments:

Brandon and Tyler are extremely professional and efficient I have never had better service best of all no more centipedes!!!

- Maureen gooden




A Response from: Chuck Potts

So glad to hear Brandon and Tyler are taking good care of your home and your centipede free! They are both very dedicated to providing high level of professional pest control services. Thanks for letting us know!

Ant Control

Winston-Salem, NC

Date: 06/18/2019

Comments:

5 stars for sure. Mike is very personable and explains things thoroughly! He answers questions and does a great job!! Thankful for good customer service.

- Kelly Dietzen




Residential Pest Control

Winston-Salem, NC

Date: 06/13/2019

Comments:

Great service on time for appointment and very courteous.

- Andy Davis




Residential Pest Control

Winston-Salem, NC

Date: 06/06/2019

Comments:

Great customer service! Addressed all my concerns.

- Jeanne Gowen




Residential Pest Control

Winston-Salem, NC

Date: 05/31/2019

Comments:

Mike was very efficient and pleasant to work with. Made suggestions that would help. Very nice young man.

- Mary James




Residential Pest Control

Winston-Salem, NC

Date: 05/29/2019

Comments:

Michael did a great job. We are always pleased with his work!

- Stephanie Meyer




Residential Pest Control

Winston-Salem, NC

Date: 05/28/2019

Comments:

Excellent service. Professional technician was committed to resolving any issues and answering my questions.

- Tanya Coe




Ant Control

Winston-Salem, NC

Date: 03/22/2019

Comments:

Called today for a small ant problem, and they were courteous enough to squeeze me in today. the service we received from Mike once he arrived was fantastic and a quick in and out. Ants in the house have become a thing of the past since we have been using Pest-X

- Michael Archer




Bee Control

Winston-Salem, NC

Date: 10/04/2018

Comments:

Your website was professional, easy to follow and informational. Vickie is a great voice for your company and her expertise is more than helpful! Jacob was on time for the appointment, explained the procedure, and performed the service as explained! Job well done! No surprises; a 5 star rating!

- Drew Buie




Inbound Sales Manager

Vicki Felton

Vicki Felton

Residential Pest Control

Winston-Salem, NC

Date: 09/21/2018

Comments:

I’m a new customer to Pestex and I was so impressed with the professionalism of the technician who came out to do a one-time service that I enrolled in annual service and mosquito prevention after he explained the programs. Vicky has been helpful too

- Ms Morgan




Ant Control

Winston-Salem, NC

Date: 09/06/2018

Comments:

I have always found the office staff to be very helpful and responsive. I have to say the same thing for the technicians who come out. They are thorough and on time. I would recommend pest x.

- Barbara Page




Inbound Sales Manager

Vicki Felton

Vicki Felton

Residential Pest Control

Winston-Salem, NC

Date: 04/04/2018

Comments:

Customer service is on point. The work they do and the effort they put in to ensure all pest needs are in order is spot on. Mike did a fantastic job.

- Jay Simcic




Ant Control

Winston-Salem, NC

Date: 04/02/2018

Comments:

Our tech that came out today did such a great job. It went above and beyond our typical service. He answered all my questions and was very polite and friendly. He did a very thorough job. I will recommend him to all my neighbors. Thank you so much!!!

- Brooke Quinlivan




Ant Control

Winston-Salem, NC

Date: 03/28/2018

Comments:

Mike & Carlos are great!! They engage in conversation during their visit, and don't make things all awkward while they're walking around your house. They made sure I was informed on how long the treatment may take as well as informing me on how infestations can happen and also how to prevent them. Those two are so outgoing & friendly. I don't want any other exterminators to come out, send those two !

- Kristy Hairston




Termite Control

Winston-Salem, NC

Date: 03/21/2018

Comments:

Mike did an excellent job servicing our termite protection. He was thorough, knowledgeable, and courteous. I couldn't ask for better service.

- Michael Schutz




A Response from: Chuck Potts

Thanks for taking the time to post about the recent service Michael did for you! We are excited to have him on our team and he will be equally excited to hear about your kind words about his service for you.

Mice Control

Winston-Salem, NC

Date: 03/20/2018

Comments:

Terrible service! They make you sign a contract for a year before any service is rendered, then don't follow through on promises--didn't even bother showing up for a promised appointment! Told them to cancel my service just two weeks later. Just seeing that they're still charging me though they never come out and check or even call! Got to remedy this!

- Lakisha Stewart




A Response from: Chuck Potts

Hi Ms Stewart, We are sorry to hear you had an issue with an appointment and that you are not totally satisfied with our services. We greatly appreciate your feedback and hope you will give us an opportunity to make it right. I will be reaching out to you today to learn more on the issues/concerns that you had. Edit: 3/22/18 Ms Stewart, thank you for allowing me to come out and reinspect your home for the noises the other day. In my followup report to you we did see the prior mice evidence and all the treatment placements we set throughout your home. Unfortunately we could not locate any active areas at that time. Also mentioned in my inspection report, there are access points at the garage door that can allow new mice to keep entering the home. We also noticed a hole in the drywall at the hot water heater in the garage that would allow mice to pass into the home and attic, hopefully you can get that sealed up soon to prevent new ones from gaining access . Regrettably in the 4 additional no charge trips we made to your home after your initial service including a complimentary wildlife visit from our specialist, we just couldn't detect any live activity or hear the noises that you have informed us about at the times we were out there. Since we have not been able to solve the noises that you hear from time to time to your satisfaction, we will be refunding the pest control charges to you and cancelling that service per your request. You should see that reflected soon on your account. We greatly appreciate you going the extra mile to have us look into it and regret we couldn't correct the issue soon enough for you.

Branch Managers

Jacob Payne - Winston-Salem

Jacob Payne - Winston-Salem

Residential Pest Control

Winston-Salem, NC

Date: 03/13/2018

Comments:

It won't let me select the star, but we would definitely give you 5 starts! Thanks for always being so efficient, helpful, and friendly!

- Annie Williams




A Response from: Chuck Potts

Thanks Ms Williams for your review on the service that Michael did for you recently. We are very happy to have him on our team as he brings great experience and care to our company.

Residential Pest Control

Winston-Salem, NC

Date: 02/18/2018

Comments:

Vicki and Jacob have been great about keeping me in good shape and pest free. I don't have to worry about a thing!

- Claudia Strickland




Branch Managers

Jacob Payne - Winston-Salem

Jacob Payne - Winston-Salem

Ant Control

Winston-Salem, NC

Date: 02/14/2018

Comments:

I have been very happy with my service. Always prompt and courteous service!

- Bonnie Mahoney




A Response from: Chuck Potts

Thank you for letting us know about your positive experience on your service with Jacob. He prides himself with providing the best possible service to all of his customers.

Branch Managers

Jacob Payne - Winston-Salem

Jacob Payne - Winston-Salem

Termite Control

Winston-Salem, NC

Date: 02/08/2018

Comments:

I wanted say that they have given me great service. I want to thank Vickie for going the extra mile.

- Raymond Caudle




Inbound Sales Manager

Vicki Felton

Vicki Felton

Residential Pest Control

Winston-Salem, NC

Date: 02/06/2018

Comments:

Very satisfied customer for years!!!! Great service

- Mary Robinson




A Response from: Chuck Potts

Thanks for taking the time to share your experience with us over the years. We appreciate you trusting us to take care of all your pest control needs and we look forward to providing that continued level of service for years to come.

Branch Managers

Jacob Payne - Winston-Salem

Jacob Payne - Winston-Salem

Residential Pest Control

Winston-Salem, NC

Date: 02/02/2018

Comments:

Everyone is very professional and friendly. Thank you for all you do!!! So appreciate you all.

- Lynn Haley




Branch Managers

Jacob Payne - Winston-Salem

Jacob Payne - Winston-Salem
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